Papamoa Plaza has moved to the Covid-19 Protection Framework, at the orange light setting.

All stores will be open normal trading hours.

Papamoa Plaza will not be checking Vaccination Certificates on entry. Customers of all vaccination statuses will need to enter Papamoa Plaza to gain access to essential services.

Some stores, close contact businesses and cafes in the Plaza may request to site or scan your My Vaccine Pass for entry, as per the guidelines set out in the Covid Protection Framework,

A reminder that masks are mandatory for everyone over 12 years inside Papamoa Plaza (unless an exemption is held).

Customer Service Desk

The Customer Service Desk is situated in a kiosk down by the Food Court. Our friendly staff are here to help you with any problems or questions regarding Papamoa Plaza. We offer a wide range of services from the Customer Service Desk including the sale of Papamoa Plaza gift vouchers, photocopying and charge bars for recharging portable devices, local bus timetables and weekly news publications.

Wheelchairs are available free of charge for customers. Free gift wrapping is available for all gifts bought at Papamoa Plaza all year round. In December we have a dedicated gift wrapping kiosk as well to help with the increased demand for gift wrapping.

The Customer Service Desk is the go-to place for information on School Holiday programmes and Papamoa Plaza promotional details.

For any lost property check at the Customer Service Desk.