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NZ Post Papamoa - Store Profile

Published on: May 20, 2019

In this photo from left to right is Linda, Brian, Vicky and Jackie from NZ Post Papamoa. Next time you see them in store tell them you saw their photo on our website.

Brian and Vicky bought the NZ Post Kiwibank franchise at Papamoa Plaza in May 2011, so have been in the business close to 8 years. We moved to Papamoa having lived in Hamilton for the past 30 years and are delighted to now be classed as “locals” in this wonderful part of the world.
The greatest thing about our job is meeting the 500 people that come into our shop each day and being able to assist them with their postal requirements, banking, paying the bills, looking after motor vehicle registrations and change of ownerships, and offering a wide range of gifts and cards. We are very fortunate to have our wonderful staff of Linda, Jackie and Tracey who are so supportive in helping us and our customers.

Our shop is located on the outside of the plaza at the end closest to the Z service station. This provides easy access for our customers who often want to pop in to send some mail or make a quick purchase. It is great being part of the plaza with people always being around and having the support of the Papamoa Plaza management team.

Papamoa is a great place to live and we enjoy the many walks available in the area, the wonderful beach and the various community groups that are available. There is a great range of cafes and restaurants available that we enjoy relaxing at. We also have our daughter, Kathryn, living in the area with her husband and 2 young children so lots of quality Nanna and Poppa time too!

Over recent times Nz Post and Kiwibank have chosen to separate their services in many of the corporate stores throughout the country. An example of this is at Bayfair Shopping Centre where the Kiwibank is now just a bank only, with postal services being offered at Girven Road Pharmacy.

Franchise stores, however, such as ours, continue to provide Kiwibank transactional services as well as full postal services, motor vehicle services, a wide range of bill payment options, Travelex foreign currency, as well as a great range of gifts, cards, jewellery and souvenirs. We also have post boxes available for domestic and business customers to receive their mail.

One of the most satisfying comments we receive from customers who are often visiting from out of town is:

“Wow. We didn’t think Post Shops like this existed any more. You have such a great range of lovely gifts and things that are different.”

If you haven’t been in recently or are new to Papamoa, come and say Hello. We are sure you won't be disappointed.

Having to send off 4 Visa applications, not an easy task! The staff were super helpful, which made it a lot easier. Customer service is second to none

Love visiting this shop they are all so lovely and helpful

Always friendly faces and very helpful, lots of gifts and toys to keep my kids entertained whilst I am queuing, which is never for very long. Thanks for the great service always.

Every single time I come in I am blown away by the friendly staff!! It is often always busy but the staff never make me feel rushed and always help me with my queries without a fuss. The even made the courier wait for me to finish my package to get it on that run!! Please dont ever stop the amazing service, I think all us papamoians appreciate it

Lovely lady helped me with filling out a form. Lots of nice bits and pieces to buy which make nice little gifts!

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Getting To Papamoa Plaza