Flight Centre Papamoa - Store Profile
Published on: Jun 03, 2019
We want to share with you a little bit about one of our fantastic retailers Flight Centre Papamoa. We asked Michelle the Team Leader & Travel Expert a few questions.
In this photo from left to right is Melissa, Paige, Summer, Michelle, Kimberley & Robyn from Flight Centre Papamoa. Next time you see them in store tell them you saw their photo on our website.
Q. How long have you been working at Flight Centre Papamoa?
A. Since we opened in September 2017, but I have been working for Flight Centre in both New Zealand (Flight Centre New Zealand) & Australia (Flight Centre Australia) for over 6 years.
Q. What do you enjoy most about your job?
A. Helping people achieve their Travel dreams, learning about the World & planning absolutely amazing trips & memories for people every day.
Q. What is great about having Flight Centre Papamoa located at Papamoa Plaza?
A. Being in the heart of our community, we're very customer focused so we love seeing all the locals every day & being easily available to everyone 7 days a week.
Q. What’s your favourite thing to do in the region when you're not working?
A. Going to the Beach or for walks up Mt Maunganui or Papamoa Hills Regional Park, or to any of the many delicious cafes & restaurants in the area.
Q. Where do you like to shop or eat at Papamoa Plaza?
A. Porcelain Skin is absolutely amazing, Hollywood Nails - Papamoa Plaza too, & Robert Harris Papamoa has delicious food & coffees. All have top service!
We asked Michelle the Team Leader & Travel Expert at Flight Centre Papamoa a few questions about her store:
Q. What makes Flight Centre different from other travel agents?
A. Our Lowest Airfare & Lowest Cruise fare Guarantee's! We guarantee the best price every time, with the best service. We also offer 24hr Assistance to all our Clients, so if something isn't right we will fix it immediately.
Q. What does a typical day look like working at Flight Centre Papamoa?
A. We never know what may walk in our door, people travel for many different reasons, to different destinations all over the world, it's never predictable. We love a challenge!
Q. What are the key steps to successfully planning a great overseas holiday?
A. Listening to our Clients needs, taking our time to carefully tailor the experience to meet them, efficiency and attention to detail.
Q. What services do you offer that people might not know about?
A. We book nearly everything relating to travel, on top of flights. We have an in-store certified Cruise Specialist, wholesale rates on accommodations, tours, day trips, transfers, car & motorhome hire, & travel insurance. We also have a "book now, pay later" option with our Flight Centre Mastercard, which gives you 3-12 sometimes 18 months no payments no interest!
Q. Share with us a great work story
A. We hear so many great stories from our clients when they get back from their holiday's, we encourage them to send us photo's & updates so we can share them on our Instagram & Facebook pages.
Our Team of Experts have some great stories themselves, ranging from camping in the Sahara Desert Merzouga, to watching the football in the Camp Nou Stadium in Barcelona, Spain, to sailing the Yasawa Islands on a yacht surrounded by dolphins, to watching the sunset in the heart of the Okavango Delta, to being snuck onto a camel bus to a jazz club in Cuba!
Here are what customers have to say about their experience at Flight Centre Papamoa.
Have booked a number of trips with flight centre Papamoa find them to be very friendly and knowledgeable will be booking more in the future.
Have had a great experience with you guys while booking a recent trip to Thailand and will be definitely booking with you again! Awesome customer service.
My elderly father was coming from UK and the ladies booked all his flights from this end for me and it was so easy and stress-free for my dad. Everything was just perfect. Great team and I will be using them again for his next Christmas visit.
I went in with my mum to sort out flights and tours for her trip to China. They were really helpful and patient and took the time to explain everything.
This is who we booked our cruise with! We pestered them with questions, but they knew the answers! Would Definitely book with them again!
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