COVID-19 Update: We are OPEN under Level 2 and we have made some changes to keep you safe READ MORE.

Level 2

You may notice a few changes when you visit the centre.

  • Normal trading hours commence from Thursday 14th May
  • You can find our trading hours HERE
  • At Papamoa Plaza, keeping our shoppers, community and staff safe is our priority.
  • You will find hand sanitising stations at all our entrances.
  • If you are feeling unwell or have any COVID-19 or flu-like symptoms we ask you to please stay home.
  • We will continue to follow Ministry of Health guidelines and we encourage workers and shoppers at Papamoa Plaza to contact the Ministry of Health’s Healthline 0800 358 5453 for COVID-19 advice and information.
  • We’re following the government social distancing guidelines and you’ll see signage throughout the centre to remind shoppers to keep 2 metres from other customers.
  • We have reduced the amount of seating available in our food court to maintain social distancing measures.
  • Our cleaning team will ensure tables in the food court are sanitised and cleaned between each use.
  • Signage is in place throughout the food court to remind shoppers to keep 2 metres from other customers.
  • Hand sanitiser available.
  • We have installed signage around our customer service desks to ensure social distancing so please use the queuing system and we appreciate your patience.
  • Gift vouchers will be available for purchase at the customer service desk using contactless eftpos systems.
  • Wheelchairs will be available for use and will be fully cleaned between customers.
  • Hand sanitiser available.
  • The Centre management office is open.
  • Stores may need to manage the numbers of customers entering the store to meet their health and safety requirements.
  • If you are required to queue outside a store we ask that you queue parallel to the store front and keep common mall space as clear as possible. Please follow the direction of the store team and floor signage to ensure 2 metre distancing is observed.

Getting To Papamoa Plaza